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Have a question, need help, or just want to connect? Our team is always happy to assist—reach out and we’ll get back to you shortly.
Support
sales@cityshopping.com.sg
Have Any Question?
Have a question, feedback, or just want to say hello? We’d love to hear from you!
Frequently Asked Questions
Simply browse our product categories, select the items you’d like to purchase, add them to your shopping cart, and proceed to checkout. Enter your delivery details, choose your preferred payment method, and confirm your order. You’ll receive an order confirmation email once your purchase is successful.
We accept a variety of secure payment methods, including major credit and debit cards, PayPal. All transactions are processed through secure payment gateways to protect your information.
Delivery times vary depending on the product and delivery location. Most orders within Singapore are processed within 3–5 business days and delivered within 5–7 business days. Once your order has been shipped, you’ll receive tracking information (where available).
Yes. If you receive a defective, damaged, or incorrect item, please contact our customer support within the specified return period. Eligible items must be unused, in their original packaging, and accompanied by proof of purchase. Certain items, such as clearance or customized products, may not be eligible for return.
If you have any questions about your order, products, or account, our friendly Customer Support team is here to help. You can reach us via our Contact Us page, email. We aim to respond to all enquiries as quickly as possible.